Return Policy

CleModa Return Policy


At CleModa, we want you to love every purchase you make with us. If, for any reason, you are not entirely satisfied with your order, we offer a hassle-free return policy to ensure your shopping experience remains delightful. Please take a moment to review our return guidelines:


1. Eligibility for Returns:

We accept returns solely for items that arrive damaged or defective. If you receive a damaged product, please contact thru our email and platforms within 48 hours of receiving the item:


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Instagram: @clemodaph2022

 We will guide you through the return process and offer a replacement or a full refund, including return shipping costs.

2. Non-Damaged Items:

For items that are not damaged or defective but didn't meet your expectations, we encourage you to reach out to us before making a purchase. Our team can provide product details and answer any questions to ensure you make an informed decision. CleModa reserves the right to update this Return Policy at any time, and we recommend checking for the latest information periodically.


3. How to Initiate a Return:

To initiate a return, please follow these steps:

•Contact us on the following platforms to notify us of your intent to return the item.


Facebook: CleModa

Instagram: @clemodaph2022

• Pack the item securely in its original packaging, including all accessories and documentation.

• Include the return authorization slip provided by our team.


4. Return Shipping:

Customers are responsible for the return shipping costs, unless the return is due to a defective or damaged item. We recommend using a trackable shipping method or recommend couriers to ensure the safe return of the product.


5. Refund Process:

Once we receive and inspect the returned item, we will process your refund within [3 days] of receipt. The refund will be issued to the original payment method used for the purchase, or if applicable, any other mode of payment available and agreed upon.


6. Exchanges:

At this time, we do not offer direct exchanges.


7. Customer Satisfaction:

Your satisfaction is our priority, and we strive to make your return experience as seamless as possible. If you have any questions or need assistance with the return process, feel free to reach out to our team.


Thank you for choosing CleModa. We strive to make your shopping experience enjoyable and stress-free, and we are here to assist you with any concerns you may have.